FAQ

Right now, we are only selling on our website. 

The body and soundboard are made from carbon fiber, and the neck and bridge are made from mahogany and blackwood. See our Guitars section to read more about the specs. 

Sound is very subjective. We don't claim that carbon fiber sounds better or worse than wood, it just sounds different. Our customers have told us consistently that their KLOS  travel guitar is much louder than they would have expected given its small size. Because carbon fiber is so strong, it requires less internal bracing, which allows it to resonate more freely.  We recommend reading our customers' reviews on Google or Facebook, or on our guitar product pages, as well as watching some of our demos in our Videos section. Smaller guitars should not be compared to normal size (ie full size) guitars because the smaller cubic volume of the body itself has limitations, independent of material composition.   

Carbon fiber is used to build airplanes, car parts, hockey sticks, tennis rackets, high-end bicycles, golf clubs, and many more parts that undergo much more stress than a guitar ever experiences. See our Carbon Fiber section to read more. Essentially carbon fiber is a combination of the most durable weave fabric and the strongest epoxy glue. The two infuse together to create an incredibly hard, solid, strong and light material that some people call carbon fiber, others composite or graphite. See our video where a car runs over our carbon fiber ukulele if you don't believe us!

Most guitar necks just have a truss rod, and the purpose of this truss rod is to allow the player to adjust the relief of the neck. In various environments, dry vs humid, hot vs cold, wooden necks expand or contract differently and the bow of the neck can change slightly. A truss rod that runs through the neck can be modified to increase or decrease this bow, depending on the set up someone is used to. What carbon fiber stiffening rods do is they provide a constant and unchanging element that goes through the whole neck, which minimizes the effect of temperature and humidity changes on the neck. So once you have your perfect setup in place, changing environments will not affect the neck as much, which means you'll need less adjustment on your guitar to make sure it plays like you like it. In terms of what weather conditions you would need - I would say if you ever go through seasons, winter to summer, then the rods would be beneficial.

No, the carbon fiber replaces the wood that is usually in that place in the neck, and carbon fiber is lighter than wood! 

No it will not! We install metal inserts into the neck, so the screws actually screw into metal, not into wood. This allows practically an unlimited lifetime of assembling and disassembling of your guitar, without having to worry about wear and tear. 

We've made a video about how often and the best way to maintain your KLOS guitar. 

Please visit our store for all of our pricing information. 

Damage will be assessed on an individual level. Depending on the situation, a replacement guitar may be supplied to the customer.

Yes! We currently ship to all countries.

Standard International shipping costs between $95 and $109 but depends on the specific country. We recommend adding a guitar to cart and putting in your information so that our website can tell you exactly how much shipping costs.

Most of our international customers have had to pay customs on their guitar, however, you should consult your country's customs page to see what tax you need to pay on imported goods. 

Right now we only make the dreadnought version seen throughout the site. 

Yes! You can select Righty or Lefty when you add any guitar to your cart. There is no additional cost for a lefty model. 

Please read our return policy.

We recommend going no higher than .012-.053 gauge strings. We guarantee that strings no higher than .012-.053 gauge will not damage your guitar. We equip every guitar that we ship out with D'Addario Custom Light .011-.052 gauge strings. 

Send us an email at marketing@klosguitars.com with your pitch and we'll begin a private conversation. 

Although we have gotten a KLOS guitar wet in some promotional videos, we do not recommend getting your KLOS guitar wet. The strings are metal, the neck and bridge are still made out of wood 

It is very easy to attach and detach, check out this tutorial video on how to do it. It's just detuning the strings and removing four screws. It takes about a couple of minutes. The screws go into metal inserts which we install in the neck, so there is no wear and tear over time. You could do it as often as you like, but will find that you will keep it mostly assembled because it's already so small.

3/32" Ebass, 2/32" Etreble at the 12th fret

We do sell factory second guitars at a reduced price. Please reach out to us at marketing@klosguitars.com if you're interested in this option. 

A factory second guitar is merely cosmetically flawed. It is just as durable and beautiful sounding as a brand new guitar, however, throughout the manufacturing process, it has an imperfection that does not allow us to sell it as a perfect guitar. These imperfections are minor, ranging from a small scratch, a wave in the carbon fiber weave, a slight ding in the soundboard or neck, etc. Most people can’t even tell that there is an imperfection, but because we pay such careful attention to each detail, we are aware of them.

There is a battery pack above the low E string (if you're holding the guitar as if you're playing it, on top - same side as the volume and tone knobs). The best way to change the battery is to loosen the strings, or take the bridge pins out altogether, reach in to the soundhole, take the velcro battery pack out, and replace the 9V battery. The battery has a guaranteed lifetime use of 1000 hours with the Sonitone pickup before it should be replaced. 

The main reasons for keeping the neck out of wood are that it's a familiar feel for the fingers, enables having a truss rod, and reduces the price significantly for the customer, allowing us to be half the price of all other carbon fiber guitars. The wooden neck is still incredibly durable given how thick the neck is, and the carbon fiber stiffening rods and truss rod help it be resistant to temperature and humidity changes as well. 

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