PRIVACY POLICY

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We value your patronage to our site and your privacy is an important part of that patronage. Below is our policy for how we may collect and/or make use of your personal information.

​Generic Identifiers:

Most websites collect anonymous pieces of information to understand what groups of people, from what locations and at what times people most often frequent their pages. KLOSGUITARS.com is no different. KLOSGUITARS.com, its licensers and subsidiaries use web tags such as “cookies,” “Facebook pixels,” and “Google pixels” as a means to acquire this information. These tags, coupled with your IP address help us better understand who is using our website and how often.

What is an IP address?

Your IP address is your device’s identifying number. It represents your devices “name” and location.

What are web tags?

There are different forms of web tags but they all perform similar functions. They are usually small amounts of Javascript that is either saved on your computer (as in the case of cookies) or is written into the website (like Facebook pixels and Google pixels). These tags help us monitor our site’s usage, your web browser and other sites you navigated from. We use secure analytic software to measure trends and traffic over time gathered by these various tags.

Email and Email Lists:

We will not sell our email lists to third party agencies. We will retain and use email correspondence for our own purposes, such as customer interest research, newsletter lists (if subscribed), promotions, and optional surveys.

How do we use your information?

We use the information you choose to provide us with to alert users of deals or promotions, other products we offer or up and coming products and events.

Brand Ambassadors:​

If you choose to be a KLOS brand ambassador we will post your name, bio and some photos of you on our website and, depending on your role, possibly some of your photos on our social media platforms. If you ever want your images or bio to be removed from our website or social media, for whatever reason, please notify us and we will remove your information. 

Children:

We do not knowingly collect information from children under 13 years of age and request that no children submit their personal information to us. If we learn that information we have collected pertains to a minor, we will delete this information. If you are a minor and are interested in our products please consult with your parents and/or legal guardians for permission, otherwise refrain from using this site.

Protection:​

Our website uses the Secure Socket Layer (SSL) system for encrypting credit card information and our website complies with PCI Data Security Standards (DSS). We will NEVER ask for your banking or financial information through email. Please do not send your sensitive personal information through email. Email is an inherently unsecure communication channel. On occasion we will confirm a customer’s shipping address via email if there is any confusion, but this emailing is performed through our site and is therefore protected. 

Policy Subject to Change.​

Although we reserve the right to change our Policy without notice, we will NEVER use the personal information you have entrusted to us in a manner different than that described in THIS Policy without your prior consent.

Questions? Ask us:

KLOS Innovations LLC

Provo UT, 84606 

 

TERMS OF USE

 

 

All the information, images, merchandise and copy on www.klosguitars.com is the property of KLOS Innovations LLC, KLOS Guitars and their subsidiaries. You agree, by accessing, viewing and otherwise using www.klosguitars.com, to be bound to its Terms and Conditions of Use and all applicable laws and regulations. You also agree to comply with the laws specific to your local area. If you do not accept these terms you are prohibited to use or view this site.

Intellectual Property:

KLOS’s trademarks, copyrights, patents and all other intellectual property currently included in this site and any new, updated or future versions of these items are the sole property of KLOS Innovations LLC and their licensers. You may not copy, use, or reproduce any of KLOS’s intellectual property without written permission from authorized KLOS representatives.

Do not:

Appropriate, redistribute, sell, rent, republish, or exploit any of the images, copy, videos, blog posts or anything else without written consent from KLOS or its Licensers, whether in print or online. Communicate with KLOS if you are interested in promoting www.klosguitars.com in a manner that would necessitate performing one of the previously listed actions and these requests will be assessed on a case by case basis.

Acceptable Use:

You will not engage in fraudulent, illegal or any other inappropriate behavior while using www.klosguitars.com. Inappropriate behavior includes but is not limited to: harassment of any nature towards other customers or KLOS employees, communicating vulgar, obscene or otherwise explicit comments, ideas, images or messages, committing cyber-crimes on or using this site (such as hacking or uploading viruses) and any other behavior considered harmful or disrespectful to KLOS’s customers or employees. Do not use this site or its intellectual property for commercial purposes or to solicit our customers, employees or other frequenters of www.klosguitars.com without the written consent of KLOS Innovations LLC or its Licensers.​

Restrictions and Accessibility:​

KLOSGUITARS.com retains the right to restrict access to portions or the entirety of this site in the future. Do not share any username or password(s) you receive from KLOSGUITARS.com, for your privacy’s and personal information’s security. You are solely responsible should your information be compromised due to your own actions.