KLOS Guitars stands behind its products. Instruments purchased on or after July 12, 2021 qualify for a lifetime warranty. If you believe you received a defective product, please contact firstname.lastname@example.org to open a support case and we will be happy to help in any way possible. Please provide images and videos of your product with your email. Product damage from normal use and normal wear and tear is not covered under warranty. Damage resulting from misuse of your instrument is also not covered under warranty.